Please make sure to fill out the form completely and truthfully for us to be able to ship the Pet Brush to your home. 

And this is how it works

Collect the Serial Number for your Neato and fill out the form above. 

Wait for a few days for the Neato Team to verify your purchase.

Done! You will automatically be added to the shipping list. 

We will ship the Pet Brush* to your home once its available (July).

Looking for your serial number? 

© 2022 Neato Robotics, Inc.  

Claim your free Neato pet brush* 

The serial number for your Neato can be found either on the product package, on the bottom of your device or in your app, after you activated the device.


To find the serial number, open your app. 

On the start screen, go to the lower right corner and click on the robot icon. 

Select your device on the next screen by clicking on it.  

Click on "About my Robot" to get access to the serial number.

*Terms of participation
As soon as available. Valid during the promotional period of 11.7.22-31.7.22. Applicable once on the purchase of a Neato D8. While supplies last. Cannot be combined with other promotions. Redeem by providing serial number at

We reserve the right to cancel or modify the promotion at any time. Otherwise, our terms and conditions apply at

Privacy policy
Within the scope of our Pet Brush promotion, we process personal data that you provide in the form (name, address, purchase data) in order to check your eligibility and to be able to send you the corresponding pet hairbrush attachment. The legal basis for this is Art. 6 para. 1 lit. b, f DSGVO. Our legitimate interest here lies in the customer-friendly processing of the action. For more information on data protection, please visit